At Forever Shining Cleaning, protecting your privacy is of utmost importance to us. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information when you engage our cleaning services and use our website, including our quoting calculator. By using our services or providing your information to us, you consent to the practices described in this Privacy Statement.
1. Information We Collect
1.1. Personal Information: When you engage our cleaning services or use our quoting calculator, we may collect personal information, including your name, address, contact details (phone number, email address), and payment information.
1.2. Quoting Calculator: Our quoting calculator may collect additional information relevant to providing an accurate cleaning service quote, such as the size of your domestic property, specific cleaning requirements, and frequency of cleaning.
2. How We Use Your Information
2.1. Providing Cleaning Services: We use your personal information, including the data provided by the quoting calculator, to deliver the cleaning services you have requested and tailor our offerings to meet your specific needs.
2.2. Communication: With your consent, we may use your contact information to send you promotional information and special offers related to Forever Shining Cleaning’s services. You have the right to opt-out of receiving marketing communications at any time by emailing us your request to stop.
2.3. Improving Services: We may analyze usage information from our quoting calculator to enhance the accuracy and functionality of our quoting process, making it easier for you to obtain precise cleaning service estimates.
2.4. Data Storage: Forever Shining Cleaning has the right to keep your personal information, such as your name, email address, and contact number, on file for a reasonable period. This allows us to send you promotional information and offers at a later date, subject to your consent.
3. Disclosure of Information
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in delivering cleaning services and managing our website. These service providers are bound by confidentiality agreements and may only use your data for the purposes authorized by us.
3.2. Legal Requirements: We may disclose your personal information if required by law or to comply with valid legal requests, such as court orders, subpoenas, or government regulations.
4. Data Security
4.1. We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
4.2. While we strive to protect your data, we cannot guarantee the absolute security of information transmitted over the internet or stored electronically.
5. Your Rights
5.1. You have the right to access, correct, update, and delete your personal information held by us. To exercise these rights or to stop receiving promotional information, please email your request to Forever Shining Cleaning at the contact information provided below.
6. Cookies and Similar Technologies
6.1. We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies, but this may affect some features of the website.
7. Children’s Privacy
7.1. Our services and website are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under this age.
8. Changes to this Privacy Statement
8.1. We reserve the right to update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on our website, and the effective date will be revised accordingly.
9. Contact Us
9.1. If you have any questions or concerns regarding this Privacy Statement or the handling of your personal information, please contact us at:
Forever Shining Cleaning Service
forevershiningsleaning@gmail.com
By engaging our services, using our website, or utilizing our quoting calculator, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Statement, including the collection of personal information for promotional purposes, subject to your right to opt-out.
